Before submitting a transfer request with us please obtain Auth/EPP code (if applicable) from Melbourne IT and make sure that the domain is unlocked.
How to unlock your domain with Melbourne IT:
- Login to your Melbourne IT account
- Click View/Manage Domain Names in Domain Names section
- Click on the domain name you would like to unlock
- In the Domain Details section click Unlock
How to obtain Auth/EPP code from Melbourne IT:
- Login to your Melbourne IT account
- Click View/Manage Domain Names in Domain Names section
- Click on the domain you need EPP code for
- In the Domain Details section click Retrieve Domain Name (authinfo) Password
In most cases you would also need to disable privacy protection service for the domain. To disable private registration please contact Melbourne IT Customer Service.
Once the domain name is unlocked and you have your EPP code you can initiate a transfer to NityGity. Please refer to this article for more information on how to transfer a domain to us.